Sometimes I miss my SIGINT days: Listening into my target’s phone calls and getting juicy intelligence out of this. However, you don’t always need SIGINT to eavesdrop on interesting conversations.
The company that I work for offers a broad variety of security products. When it comes to securing valuable data and information, most of our customers rely on technical solutions. However, the best firewalls and security suites will not help, if information is continuously disclosed outside of hardened IT-environments by careless employees. As a former SIGINTer I was always astonished about how much information my intelligence targets would openly share over non-secure lines. Now that I left SIGINT behind, I still have the chance to eavesdrop on conversations every once in a while.
I have a one-hour commute to work each day and the time I am on the train has proven to be a valuable social engineering and OSINT training ground. Two weeks ago, I was sitting on the train when a gentleman sat down next to me and immediately started making phone calls.
The second phone call went to a woman named Kelly Adams. I know this because I could see her name on the screen of his phone. I could hear everything he said and since his volume was cranked up, I could also hear parts of what Kelly had said. Curious as I am, I immediately googled Kelly. Based on what I had heard, I could narrow it down to three individuals. One woman working for a large German defense company and two others in IT firms. The topic of the conversation was a pretty significant retention bonus that Kelly would receive, if she decided to stay with the company and move to Munich. It turns out the company was currently relocating its headquarters to Munich.
As soon as the gentleman ended this conversation, he started writing emails on his phone. Again in plain sight and did I mention that I am very curious? It turned out his name is Andreas Müller. Searching for the combination “Kelly Adams” and “Andreas Müller” led to the exact company. Dr. Andreas Müller was the head of the research and development department of a large German defense company and Kelly was one of the leading project managers for a specific branch. I did not need any sophisticated OSINT skills here, a simple Google query and LinkedIn search was enough. Dr. Müller then sent the details of the retention bonus to someone named Alfred, whom I assume was in HR. If I would have been working for an opposing company, I could have easily used this information to counter the offer Kelly received. But wait, it gets even better!
Next up, Dr. Müller opened spreadsheets depicting the budget of certain projects. Dr. Müller was sitting on my right and I held my phone to my right ear, simulated a conversation and managed to get a couple pictures of his screen. As of now, I had seen enough and it was time to approach him.
“Excuse me, Dr. Müller. May I ask you a question?”
You should have seen the look on his face. Surprised and shocked, as he was clearly not expecting this. I asked him if the conversations and the emails he had looked at were sensitive. I told him what I had picked up from his conversation with Kelly and showed him a picture of the spreadsheet. Still shocked, he did not really know how to react. I explained my line of work and handed him a business card. Dr. Müller can consider himself lucky, usually I charge customers for this kind of consulting and I think he learned a valuable lesson.
Remember: No matter how good your cyber security measures are, the most important aspect is minimizing human error and taking security serious at all times. I have often read that there is no patch for human stupidity. I do not agree and I am sure that Dr. Müller has been “patched” after our train ride.
I guess I never will be able to let the SIGINT side of me go. I just love eavesdropping in on people, so be careful what you say in public or on your phone, you never know if someone is listening!
Matthias Wilson / 26.03.2019